- Topic
Banking Support Officer at Stanbic IBTC Bank
Qualification: BA/BSC/HND
Location: Lagos | Nigeria
Deadline: Open
Job Details:
Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.
Job Purpose
Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.
Key Responsibilities/Accountabilities
Key ResponsibilitiesProviding capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
To undertake advanced administration tasks as required e.g. to support problem resolution
To support the development teams and the 24/7 group in deploying applications and solving problems
Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications
Preferred Qualification and Experience
Qualifications and ExperienceMinimum of first degree in Computer Sciences or IT related courses
Knowledge of Oracle SQL, Unix Administrator, Javascripts required
3-4 years experience in related role
Knowledge/Technical Skills/Expertise
Technical CompetenciesApplication knowledge for support
IT applications
IT support
Troubleshooting ability
Debugging
Data analysisTo apply click https://bit.ly/3lyPorf
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